Advised by corporate counsel, Big Pharma is living in a state of maximal paranoia. It goes like this ... they have immense legal and compliance teams that have simply formalized risk aversion. Consequently, they are sustaining and adding to a toxic environment of mistrust.
Here is just one small example. A recent request for information about Zometa yielded a reply from a mail box that has the standard "no-reply" mechanism. This is to avoid having to establish any contact that may result in a conversation that may lead to "off label" discussions. They still provide the service (answering my request) and much more safely in a manner that avoids untoward risks. Sadly, it is a very impersonal approach that leaves much to be desired. And all of this because physicians and pharma have not be willing to stand up to bureaucrats and pharmascolds!
June 14, 2010
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